Terms of service

Terms of Service

Effective Date: August 16, 2026

These Terms of Service govern your use of velluraskincare.com and purchases made from Vellura Wellness. By visiting our website or purchasing a product, you agree to these terms.

  1. Online Store

Our store is hosted by Shopify Inc., which provides the ecommerce platform used to sell our products and services.

You must be legally capable of entering into a binding agreement to use this website or place an order. You may not use our products or website for unlawful or unauthorized purposes.

  1. Product Information

We make reasonable efforts to display product descriptions, photographs, ingredients, prices, and availability accurately. Product colors and packaging may appear slightly different depending on your screen or future packaging updates.

Skincare results vary by individual. Our products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease. Product information on this website is not medical advice.

Review the ingredient information before use. Perform a patch test when appropriate and discontinue use if irritation occurs.

  1. Orders

Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order because of suspected fraud, incorrect pricing, inventory errors, payment issues, or other reasonable business concerns.

If we cancel an order after payment, we will issue a refund to the original payment method.

You agree to provide current and accurate billing, shipping, payment, and contact information.

  1. Prices and Payments

Prices are listed in U.S. dollars and may change without notice. Applicable taxes and shipping charges are calculated during checkout.

Payment must be successfully authorized before an order is processed.

  1. Shipping and Delivery

Orders are shipped according to our Shipping Policy. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address.

  1. Returns and Refunds

Returns, refunds, damaged items, and cancellations are governed by our Return and Refund Policy.

  1. Intellectual Property

The Vellura Wellness name, logo, product images, website content, graphics, and written materials belong to Vellura Wellness or are used with permission. They may not be copied, reproduced, distributed, or used commercially without written authorization.

  1. Prohibited Conduct

You may not:

  • Use the website for unlawful, fraudulent, or abusive activity

  • Attempt to interfere with the website’s security or operation

  • Submit false information

  • Copy or misuse our intellectual property

  • Transmit malicious code

  • Use automated methods to scrape or exploit the website

  1. Third-Party Services and Links

Our website may contain links to or use services provided by third parties, including Shopify and payment, shipping, or analytics providers. We are not responsible for third-party websites, products, services, or privacy practices.

  1. Disclaimer of Warranties

To the extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, secure, or error-free.

Nothing in these terms limits rights or warranties that cannot legally be excluded.

  1. Limitation of Liability

To the extent permitted by law, Vellura Wellness will not be responsible for indirect, incidental, special, or consequential damages arising from use of the website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

  1. Indemnification

You agree to be responsible for losses or claims resulting from your unlawful use of the website, your violation of these terms, or your infringement of another person’s rights.

  1. Severability

If any part of these terms is determined to be unlawful or unenforceable, the remaining terms will continue in effect.

  1. Changes to These Terms

We may update these Terms of Service periodically. Updated terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

  1. Governing Law

These terms are governed by the laws of the State of Texas and applicable federal law, without limiting any consumer protections that cannot legally be waived.

  1. Contact Information

Questions about these Terms of Service may be sent to:

Vellura Wellness
vellurawellnessllc@gmail.com